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Customer comments

Date Product Score Customer Comment Supplier Response
27-Aug-2015 Luxurious white Egyptian cotton towels 600gsm Service##Product## Service rating : efficient service
Product : lovely product
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27-Aug-2015 Amberley Navy Luxury Cotton Towelling Bathrobe Service##Product## Service rating : Fantastic service....
Product : Fabulous...I have bought 2 of these now and had them both personalised. ...they are lovely ..would recommend any day.
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27-Aug-2015 Cotton waffle bathrobe for men Service##Product## Service rating : Online ordering simple and received as advised
Product : Very good quality robe, came up a little bigger than expected.
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29-Jul-2015 Amberley Charcoal Luxury towelling bathrobe Service##Product## Service rating : Exceptionally good, professional service. The bathrobe arrived within three days of ordering, was well presented and packaged.
Product : This bathrobe is the best I have ever bought. Incredibly good value for money, and great quality. The fit is generous, and the length is good....
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29-Jul-2015 Amberley Luxury towelling women's bathrobe Service##Product## Service rating : it was excellent
Product : it's great
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28-Jul-2015 Lewes Mulberry luxury hooded towelling bathrobe Service#Product# Service rating : Service was fantastic.
Product : The robe itself is well made but was not quite as long as I would have liked (I am tall) but I am happy with it overall.
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17-Jun-2015 Cowdray Jet Black Luxury Hooded Bathrobe for Men & Women Service##Product## Amazing service, great product. Thanks. Excellent
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12-Jun-2015 Chichester Classic cotton bathrobe for women Service##Product## Service rating : Beautiful bath robe..it was a present for my friend znd she loved it..
Product : Good quality 100% good cotton towelling...
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09-Jun-2015 Chichester Classic cotton bathrobe for women Service#Product# Service rating : Prompt service
Product : Good quality cotton towelling dressing gown. Would have preferred wider range of colours.
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04-Jun-2015 Cowdray Polo White Luxury Hooded Bathrobe Service##Product## Service rating : Prompt professional service
Product : A luxurious quality product
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02-Jun-2015 Amberley White Luxury cotton towelling mens bathrobe Service##Product## Service rating : Brilliant service. Very fast delivery, including of exchanged product when original turned out to be way too big.
Product : Very good quality and longer than many others - important to me as those others only tend finish at my knee. This is as long as my 3/4 length overcoat.
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27-May-2015 Cowdray Jet Black Luxury Hooded Bathrobe for Men & Women Service#Product## Service rating : Some advanced contacting regarding orders would be welcomed. Did not get feeling that I am ordering from professional company. When payment was made, there was no contact with information,I was only hoping that items will be shippep, and will reach me
Product : excellent product...
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Dear Customer Every CottonVale customer is emailed an order confirmation immediately on ordering and further progress emails during the embroidery and delivery process. The courier will send a text message detailing the hour of the day when the package will arrive and the van can be tracked online in real time. We are sorry you did not receive your email confirmation this could be due to spam filters on your email of an incorrect email address. Please email us at our sales email and we will be pleased to send you all of the information pertaining to your order. Thank you for your comments.

Martin CottonVale
30-Apr-2015 Amberley Charcoal Luxury towelling bathrobe Service#Product# Service rating : See comments below regarding Size Chart. All other aspects, quality, delivery, communications etc. were fine.
Product : Personally I feel that the sizing guide is wrong. I am 5'10 1/2" which the sizing chart indicates is size XL. That is what I purchased and was very disapp...
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29-Apr-2015 Chichester Classic cotton bathrobe for women Service##Product# Service rating : fine
Product : My only comment is the embroidery was very noticeable I though for what was paid for this it could have been much better.
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29-Apr-2015 Amberley Luxury towelling women's bathrobe Service##Product## Service rating : Very professional
Product : Luxurious
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28-Apr-2015 Amberley Luxury towelling women's bathrobe Service##Product## Service rating : I received absolutely excellent personal service in response to a telephone query; the robe arrived promptly, beautifully wrapped in a very classy gift box.
Product : This was a present for my mother who continues to marvel at its excellent quality and luxurious feel.
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31-Mar-2015 Deco Pique Waffle Bathrobe with Navy Piping and Personalised embroidery Service#Product# Took quite a while from ordering to it comin but v pleased with it & company called to confirm order before embrioding & v polite
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31-Mar-2015 Warm Winter Monogrammed Men's Personalised Pyjamas Service##Product## Service rating : Really appreciated the fast service, think the website could be more user friendly and wish you did women's bespoke pyjamas!
Product : Really pleased with the fast service and quality of the products - thank you
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19-Mar-2015 Chichester Hooded towelling bathrobe for women Service##Product## Service rating : Great service. Thank you.
Product : Great product. Thank you.
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18-Mar-2015 Personalised Cowdray Jet Black Hooded Bathrobe Service#Product# Service rating : Quick service even in December.
Product : The embroidery was not what I thought it would be, the back letters needed to be larger.
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